Privacy Policy
Melbet website pays special attention to the protection of users’ data. The company realizes how important it is to maintain the trust of its users and therefore develops and implements a transparent and reliable privacy policy. For users from Bangladesh, compliance with data security norms is especially relevant given the growing popularity of mobile betting and online casinos in the region.
Collection and Processing of Private Details
Melbet collects personal data solely to ensure the full functioning of the app and to provide quality service. Users provide their data voluntarily when registering, using the application, or contacting support.
Among the data that can be collected are:
- Full name;
- email address;
- Telephone number;
- Date of birth;
- IP address and device data;
- Transaction and betting history.
Each piece of information is used strictly for its stated purpose and is not shared with third parties without the user’s consent, except as required by law.
Purposes of Data Use
This data helps Melbet for many important purposes related to the user experience and the security of the app. The details are also needed to do ID verification, fraud prevention, process transactions, and make custom offers.
In addition, data helps to:
- Optimize the performance of the Melbet mobile app;
- Adapt the interface to user preferences;
- Analyze player behavior to improve service;
- Promptly solve technical problems that arise.
All purposes are transparent and comply with international standards of data protection in the online gambling industry.
Data Storage Security
Melbet protects user data using modern encryption technologies, as well as other technical and organizational measures. It has a strict security protocol, thus eliminating the chances of unauthorized access as well as loss or destruction of the data.
Sensitive information is kept on secure servers and access to it is restricted to the public. Must have access only to those employees who have been trained internally to handle confidential data.
Users’ Rights
Every Melbet user from Bangladesh has a number of rights in relation to their data. The company provides the opportunity to control, change, or delete the details provided during registration. If necessary, users can request to receive a copy of their data or to delete it completely from the system.
Users have the right to:
- Receive information about the methods of data processing;
- Demand correction of incorrect details;
- Revoke consent to the use of personal data;
- File a complaint if their rights have been violated.
All requests are processed within a reasonable time and in accordance with legal requirements.
Cookie Policy
Melbet uses cookies to improve the functionality of the mobile app. These are small text files stored on the user’s device when visiting the platform. They help the system to “remember” the user’s preferences and improve usability.
Among the tasks of cookies are:
- Automatic authorization;
- Interface personalization;
- Analytics of user behavior;
- Prevention of fraudulent activity.
The user can disable cookies at any time in the device settings, but this may limit access to certain application functions.
Data Transfer to Third Parties
Melbet has a strict policy of not sharing user data with third parties. Exceptions may be made only in cases required by law or to protect the interests of the company and its customers. Such cases include law enforcement requests, court requests, and participation in programs to prevent money laundering and other financial crimes.
In cases where interaction with external service providers is necessary (e.g., for payment processing), the company requires partners to fully comply with confidentiality standards.
Changes to Privacy Policy
Melbet’s privacy policy may be updated periodically. This is due to changes in legislation, technological development and the need to adapt to new market conditions. All updates are published on the official website and are effective from the moment of publication. Users are advised to check the privacy policy section regularly to be aware of possible changes and to know how their data is used.